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Patient Reviews
5
The Urgent Care staff and the Radiology staff were amazing!
September 6, 2024
4
Everything is excellent.
August 24, 2024
3
Was a frustrating experience. Looking at my visit summary, half the symptoms I told them were not on it, I was clearly dehydrated( no fluids were given) and the nurse who drew my blood said it was like tar(that's worrisome!) But I was told by the provider everything was perfect....what!
August 22, 2024
5
Absolutely amazing service with zero wait time ..
August 14, 2024
5
Everyone at this facility is always the patient, understanding and helpful.
August 3, 2024
5
Andrea listened to my problem
July 31, 2024
5
Very prompt and professional.
August 1, 2024
4
It was a pleasant environment... the only thing i didnt like was having to repeat what my symptoms to the Nurse practitioner after the inital nurse received all the necessary info... things can be be embarrassing and having to say it twice isn't always so nice... maybe The NP could give a recap of what was provided and then ask if that is correct or if anything else needed to be add. But overall a very efficient and smooth visit.
July 31, 2024
5
Everyone was courteous, pleasant, attentive, supportive. Great experience.
July 18, 2024
5
Each staff person whom I met were very kind, courteous and helpful. I appreciate the professionalism exhibited by all.
June 20, 2024
2
Front office staff was great. Initial intake nurse who took my vitals was fine. There was a weight of almost an hour between that nurse, and when the nurse practitioner actually came into the room. During that time, no one said a single word to me, or updated me in anyway. That was disappointing given the excellent Customer Service at the front desk.
June 19, 2024
3
I was very clearly in a lot of pain and had to ask multiple times how long it would be until a doctor saw me. Staff was nice but seemed very nonchalant even though I explained twice I was in a great deal of pain and trying to get medication as fast as possible. Almost left for another facility after waiting for an hour
June 19, 2024
5
Always caring and excellent service. Have been there numerous times and always good.
June 14, 2024
5
I was able to see the provider use sanitizer upon entering the room! Excellent customer service and care.
June 13, 2024
5
there were 7 patients ahead of me with a 49 minute wait and 60 minutes til closing time. I was having trouble breathing due to an allergic histamine reaction... they quickly triaged the situation while I was waiting outside so I would not disturb the waiting room with my coughing and breathing challenges. I did not request to be bumped ahead, but was deeply appreciative when they called me back within 5 minutes. I left with the situation resolved within the hour. Most grateful.
June 13, 2024
5
They were all wonderful and we had such a short wait which was wonderful since I was in pain. They gave me something for pain right away, which in the past has not happened many times.
June 9, 2024
5
All were very helpful
June 1, 2024
4
I brought my daughter in for an allergic reaction. I had brought her to her pediatrician and they claimed they didn't see anything. The RN we saw here took one look at her and saw she was having a reaction and took the necessary steps to provide her with immediate relief and prescribed her medicine. I shouldn't have had to take her to urgent care, but I'm glad I did. I am very grateful.
May 31, 2024
5
I had an appointment for 3:00 but was not seen until an hour later.
May 31, 2024
5
Hate having to go to the urgent care but when the time comes I know I can trust Wellstar Acworth Urgent Care
May 26, 2024
5
I made a reservation at Acworth urgent center and still had to wait an hour.
May 12, 2024
5
Quick in and out. Friendly.
May 12, 2024
3
Yes, I think you could improve on your wait time. And I think that you should divide the waiting room a little more better for the well side and the sick side. I don't think it's self-explanatory as much as it should be because there's too many sick people sitting in the well section and no one even paying attention that worked there that they were in the wrong section. Thank you.
May 9, 2024
5
Very good
May 9, 2024
5
Entered no regarding front office staff as no reason to as I entered all info in the kiosk
May 2, 2024
5
Even though I was a walk-in, it still took almost 2 hours to be seen. I do think that is excessive
April 30, 2024
5
Great staff, courteous and professional
April 28, 2024
5
I went with my elderly mother. Who has dementia. Everyone we encountered was aMAzingly courteous, supportive, gracious, and helpful. They didn't know I was ready to cry and embarrassed of my mom's behavior/reactions. Those who attended to her were truly kindhearted and understanding and knew how to best handle her confusion and reactions. You are truly blessed to have a great team and I am so glad this is my preferred location.
April 28, 2024
3
I wish a ct scan had been ordered for my abdominal pain
April 19, 2024
5
I will return return to this facility the next time I need to.
April 18, 2024
5
The Urgent Care staff and the Radiology staff were amazing!
September 6, 2024
5
Absolutely amazing service with zero wait time ..
August 14, 2024
5
Everyone at this facility is always the patient, understanding and helpful.
August 3, 2024
5
Andrea listened to my problem
July 31, 2024
5
Very prompt and professional.
August 1, 2024
5
Everyone was courteous, pleasant, attentive, supportive. Great experience.
July 18, 2024
5
Each staff person whom I met were very kind, courteous and helpful. I appreciate the professionalism exhibited by all.
June 20, 2024
5
Always caring and excellent service. Have been there numerous times and always good.
June 14, 2024
5
I was able to see the provider use sanitizer upon entering the room! Excellent customer service and care.
June 13, 2024
5
there were 7 patients ahead of me with a 49 minute wait and 60 minutes til closing time. I was having trouble breathing due to an allergic histamine reaction... they quickly triaged the situation while I was waiting outside so I would not disturb the waiting room with my coughing and breathing challenges. I did not request to be bumped ahead, but was deeply appreciative when they called me back within 5 minutes. I left with the situation resolved within the hour. Most grateful.
June 13, 2024
5
They were all wonderful and we had such a short wait which was wonderful since I was in pain. They gave me something for pain right away, which in the past has not happened many times.
June 9, 2024
5
All were very helpful
June 1, 2024
5
I had an appointment for 3:00 but was not seen until an hour later.
May 31, 2024
5
Hate having to go to the urgent care but when the time comes I know I can trust Wellstar Acworth Urgent Care
May 26, 2024
5
I made a reservation at Acworth urgent center and still had to wait an hour.
May 12, 2024
5
Quick in and out. Friendly.
May 12, 2024
5
Very good
May 9, 2024
5
Entered no regarding front office staff as no reason to as I entered all info in the kiosk
May 2, 2024
5
Even though I was a walk-in, it still took almost 2 hours to be seen. I do think that is excessive
April 30, 2024
5
Great staff, courteous and professional
April 28, 2024
5
I went with my elderly mother. Who has dementia. Everyone we encountered was aMAzingly courteous, supportive, gracious, and helpful. They didn't know I was ready to cry and embarrassed of my mom's behavior/reactions. Those who attended to her were truly kindhearted and understanding and knew how to best handle her confusion and reactions. You are truly blessed to have a great team and I am so glad this is my preferred location.
April 28, 2024
5
I will return return to this facility the next time I need to.
April 18, 2024
4
Everything is excellent.
August 24, 2024
4
It was a pleasant environment... the only thing i didnt like was having to repeat what my symptoms to the Nurse practitioner after the inital nurse received all the necessary info... things can be be embarrassing and having to say it twice isn't always so nice... maybe The NP could give a recap of what was provided and then ask if that is correct or if anything else needed to be add. But overall a very efficient and smooth visit.
July 31, 2024
4
I brought my daughter in for an allergic reaction. I had brought her to her pediatrician and they claimed they didn't see anything. The RN we saw here took one look at her and saw she was having a reaction and took the necessary steps to provide her with immediate relief and prescribed her medicine. I shouldn't have had to take her to urgent care, but I'm glad I did. I am very grateful.
May 31, 2024
3
Was a frustrating experience. Looking at my visit summary, half the symptoms I told them were not on it, I was clearly dehydrated( no fluids were given) and the nurse who drew my blood said it was like tar(that's worrisome!) But I was told by the provider everything was perfect....what!
August 22, 2024
3
I was very clearly in a lot of pain and had to ask multiple times how long it would be until a doctor saw me. Staff was nice but seemed very nonchalant even though I explained twice I was in a great deal of pain and trying to get medication as fast as possible. Almost left for another facility after waiting for an hour
June 19, 2024
3
Yes, I think you could improve on your wait time. And I think that you should divide the waiting room a little more better for the well side and the sick side. I don't think it's self-explanatory as much as it should be because there's too many sick people sitting in the well section and no one even paying attention that worked there that they were in the wrong section. Thank you.
May 9, 2024
3
I wish a ct scan had been ordered for my abdominal pain
April 19, 2024
2
Front office staff was great. Initial intake nurse who took my vitals was fine. There was a weight of almost an hour between that nurse, and when the nurse practitioner actually came into the room. During that time, no one said a single word to me, or updated me in anyway. That was disappointing given the excellent Customer Service at the front desk.
June 19, 2024
2
Front office staff was great. Initial intake nurse who took my vitals was fine. There was a weight of almost an hour between that nurse, and when the nurse practitioner actually came into the room. During that time, no one said a single word to me, or updated me in anyway. That was disappointing given the excellent Customer Service at the front desk.
June 19, 2024
3
Was a frustrating experience. Looking at my visit summary, half the symptoms I told them were not on it, I was clearly dehydrated( no fluids were given) and the nurse who drew my blood said it was like tar(that's worrisome!) But I was told by the provider everything was perfect....what!
August 22, 2024
3
I was very clearly in a lot of pain and had to ask multiple times how long it would be until a doctor saw me. Staff was nice but seemed very nonchalant even though I explained twice I was in a great deal of pain and trying to get medication as fast as possible. Almost left for another facility after waiting for an hour
June 19, 2024
3
Yes, I think you could improve on your wait time. And I think that you should divide the waiting room a little more better for the well side and the sick side. I don't think it's self-explanatory as much as it should be because there's too many sick people sitting in the well section and no one even paying attention that worked there that they were in the wrong section. Thank you.
May 9, 2024
3
I wish a ct scan had been ordered for my abdominal pain
April 19, 2024
4
Everything is excellent.
August 24, 2024
4
It was a pleasant environment... the only thing i didnt like was having to repeat what my symptoms to the Nurse practitioner after the inital nurse received all the necessary info... things can be be embarrassing and having to say it twice isn't always so nice... maybe The NP could give a recap of what was provided and then ask if that is correct or if anything else needed to be add. But overall a very efficient and smooth visit.
July 31, 2024
4
I brought my daughter in for an allergic reaction. I had brought her to her pediatrician and they claimed they didn't see anything. The RN we saw here took one look at her and saw she was having a reaction and took the necessary steps to provide her with immediate relief and prescribed her medicine. I shouldn't have had to take her to urgent care, but I'm glad I did. I am very grateful.
May 31, 2024
5
The Urgent Care staff and the Radiology staff were amazing!
September 6, 2024
5
Absolutely amazing service with zero wait time ..
August 14, 2024
5
Everyone at this facility is always the patient, understanding and helpful.
August 3, 2024
5
Andrea listened to my problem
July 31, 2024
5
Very prompt and professional.
August 1, 2024
5
Everyone was courteous, pleasant, attentive, supportive. Great experience.
July 18, 2024
5
Each staff person whom I met were very kind, courteous and helpful. I appreciate the professionalism exhibited by all.
June 20, 2024
5
Always caring and excellent service. Have been there numerous times and always good.
June 14, 2024
5
I was able to see the provider use sanitizer upon entering the room! Excellent customer service and care.
June 13, 2024
5
there were 7 patients ahead of me with a 49 minute wait and 60 minutes til closing time. I was having trouble breathing due to an allergic histamine reaction... they quickly triaged the situation while I was waiting outside so I would not disturb the waiting room with my coughing and breathing challenges. I did not request to be bumped ahead, but was deeply appreciative when they called me back within 5 minutes. I left with the situation resolved within the hour. Most grateful.
June 13, 2024
5
They were all wonderful and we had such a short wait which was wonderful since I was in pain. They gave me something for pain right away, which in the past has not happened many times.
June 9, 2024
5
All were very helpful
June 1, 2024
5
I had an appointment for 3:00 but was not seen until an hour later.
May 31, 2024
5
Hate having to go to the urgent care but when the time comes I know I can trust Wellstar Acworth Urgent Care
May 26, 2024
5
I made a reservation at Acworth urgent center and still had to wait an hour.
May 12, 2024
5
Quick in and out. Friendly.
May 12, 2024
5
Very good
May 9, 2024
5
Entered no regarding front office staff as no reason to as I entered all info in the kiosk
May 2, 2024
5
Even though I was a walk-in, it still took almost 2 hours to be seen. I do think that is excessive
April 30, 2024
5
Great staff, courteous and professional
April 28, 2024
5
I went with my elderly mother. Who has dementia. Everyone we encountered was aMAzingly courteous, supportive, gracious, and helpful. They didn't know I was ready to cry and embarrassed of my mom's behavior/reactions. Those who attended to her were truly kindhearted and understanding and knew how to best handle her confusion and reactions. You are truly blessed to have a great team and I am so glad this is my preferred location.
April 28, 2024
5
I will return return to this facility the next time I need to.
April 18, 2024
5
The Urgent Care staff and the Radiology staff were amazing!
September 6, 2024
4
Everything is excellent.
August 24, 2024
3
Was a frustrating experience. Looking at my visit summary, half the symptoms I told them were not on it, I was clearly dehydrated( no fluids were given) and the nurse who drew my blood said it was like tar(that's worrisome!) But I was told by the provider everything was perfect....what!
August 22, 2024
5
Absolutely amazing service with zero wait time ..
August 14, 2024
5
Everyone at this facility is always the patient, understanding and helpful.
August 3, 2024
5
Very prompt and professional.
August 1, 2024
5
Andrea listened to my problem
July 31, 2024
4
It was a pleasant environment... the only thing i didnt like was having to repeat what my symptoms to the Nurse practitioner after the inital nurse received all the necessary info... things can be be embarrassing and having to say it twice isn't always so nice... maybe The NP could give a recap of what was provided and then ask if that is correct or if anything else needed to be add. But overall a very efficient and smooth visit.
July 31, 2024
5
Everyone was courteous, pleasant, attentive, supportive. Great experience.
July 18, 2024
5
Each staff person whom I met were very kind, courteous and helpful. I appreciate the professionalism exhibited by all.
June 20, 2024
2
Front office staff was great. Initial intake nurse who took my vitals was fine. There was a weight of almost an hour between that nurse, and when the nurse practitioner actually came into the room. During that time, no one said a single word to me, or updated me in anyway. That was disappointing given the excellent Customer Service at the front desk.
June 19, 2024
3
I was very clearly in a lot of pain and had to ask multiple times how long it would be until a doctor saw me. Staff was nice but seemed very nonchalant even though I explained twice I was in a great deal of pain and trying to get medication as fast as possible. Almost left for another facility after waiting for an hour
June 19, 2024
5
Always caring and excellent service. Have been there numerous times and always good.
June 14, 2024
5
I was able to see the provider use sanitizer upon entering the room! Excellent customer service and care.
June 13, 2024
5
there were 7 patients ahead of me with a 49 minute wait and 60 minutes til closing time. I was having trouble breathing due to an allergic histamine reaction... they quickly triaged the situation while I was waiting outside so I would not disturb the waiting room with my coughing and breathing challenges. I did not request to be bumped ahead, but was deeply appreciative when they called me back within 5 minutes. I left with the situation resolved within the hour. Most grateful.
June 13, 2024
5
They were all wonderful and we had such a short wait which was wonderful since I was in pain. They gave me something for pain right away, which in the past has not happened many times.
June 9, 2024
5
All were very helpful
June 1, 2024
4
I brought my daughter in for an allergic reaction. I had brought her to her pediatrician and they claimed they didn't see anything. The RN we saw here took one look at her and saw she was having a reaction and took the necessary steps to provide her with immediate relief and prescribed her medicine. I shouldn't have had to take her to urgent care, but I'm glad I did. I am very grateful.
May 31, 2024
5
I had an appointment for 3:00 but was not seen until an hour later.
May 31, 2024
5
Hate having to go to the urgent care but when the time comes I know I can trust Wellstar Acworth Urgent Care
May 26, 2024
5
I made a reservation at Acworth urgent center and still had to wait an hour.
May 12, 2024
5
Quick in and out. Friendly.
May 12, 2024
3
Yes, I think you could improve on your wait time. And I think that you should divide the waiting room a little more better for the well side and the sick side. I don't think it's self-explanatory as much as it should be because there's too many sick people sitting in the well section and no one even paying attention that worked there that they were in the wrong section. Thank you.
May 9, 2024
5
Very good
May 9, 2024
5
Entered no regarding front office staff as no reason to as I entered all info in the kiosk
May 2, 2024
5
Even though I was a walk-in, it still took almost 2 hours to be seen. I do think that is excessive
April 30, 2024
5
I went with my elderly mother. Who has dementia. Everyone we encountered was aMAzingly courteous, supportive, gracious, and helpful. They didn't know I was ready to cry and embarrassed of my mom's behavior/reactions. Those who attended to her were truly kindhearted and understanding and knew how to best handle her confusion and reactions. You are truly blessed to have a great team and I am so glad this is my preferred location.
April 28, 2024
5
Great staff, courteous and professional
April 28, 2024
3
I wish a ct scan had been ordered for my abdominal pain
April 19, 2024
5
I will return return to this facility the next time I need to.
April 18, 2024
5
I will return return to this facility the next time I need to.
April 18, 2024
3
I wish a ct scan had been ordered for my abdominal pain
April 19, 2024
5
Great staff, courteous and professional
April 28, 2024
5
I went with my elderly mother. Who has dementia. Everyone we encountered was aMAzingly courteous, supportive, gracious, and helpful. They didn't know I was ready to cry and embarrassed of my mom's behavior/reactions. Those who attended to her were truly kindhearted and understanding and knew how to best handle her confusion and reactions. You are truly blessed to have a great team and I am so glad this is my preferred location.
April 28, 2024
5
Even though I was a walk-in, it still took almost 2 hours to be seen. I do think that is excessive
April 30, 2024
5
Entered no regarding front office staff as no reason to as I entered all info in the kiosk
May 2, 2024
5
Very good
May 9, 2024
3
Yes, I think you could improve on your wait time. And I think that you should divide the waiting room a little more better for the well side and the sick side. I don't think it's self-explanatory as much as it should be because there's too many sick people sitting in the well section and no one even paying attention that worked there that they were in the wrong section. Thank you.
May 9, 2024
5
Quick in and out. Friendly.
May 12, 2024
5
I made a reservation at Acworth urgent center and still had to wait an hour.
May 12, 2024
5
Hate having to go to the urgent care but when the time comes I know I can trust Wellstar Acworth Urgent Care
May 26, 2024
5
I had an appointment for 3:00 but was not seen until an hour later.
May 31, 2024
4
I brought my daughter in for an allergic reaction. I had brought her to her pediatrician and they claimed they didn't see anything. The RN we saw here took one look at her and saw she was having a reaction and took the necessary steps to provide her with immediate relief and prescribed her medicine. I shouldn't have had to take her to urgent care, but I'm glad I did. I am very grateful.
May 31, 2024
5
All were very helpful
June 1, 2024
5
They were all wonderful and we had such a short wait which was wonderful since I was in pain. They gave me something for pain right away, which in the past has not happened many times.
June 9, 2024
5
I was able to see the provider use sanitizer upon entering the room! Excellent customer service and care.
June 13, 2024
5
there were 7 patients ahead of me with a 49 minute wait and 60 minutes til closing time. I was having trouble breathing due to an allergic histamine reaction... they quickly triaged the situation while I was waiting outside so I would not disturb the waiting room with my coughing and breathing challenges. I did not request to be bumped ahead, but was deeply appreciative when they called me back within 5 minutes. I left with the situation resolved within the hour. Most grateful.
June 13, 2024
5
Always caring and excellent service. Have been there numerous times and always good.
June 14, 2024
3
I was very clearly in a lot of pain and had to ask multiple times how long it would be until a doctor saw me. Staff was nice but seemed very nonchalant even though I explained twice I was in a great deal of pain and trying to get medication as fast as possible. Almost left for another facility after waiting for an hour
June 19, 2024
2
Front office staff was great. Initial intake nurse who took my vitals was fine. There was a weight of almost an hour between that nurse, and when the nurse practitioner actually came into the room. During that time, no one said a single word to me, or updated me in anyway. That was disappointing given the excellent Customer Service at the front desk.
June 19, 2024
5
Each staff person whom I met were very kind, courteous and helpful. I appreciate the professionalism exhibited by all.
June 20, 2024
5
Everyone was courteous, pleasant, attentive, supportive. Great experience.
July 18, 2024
4
It was a pleasant environment... the only thing i didnt like was having to repeat what my symptoms to the Nurse practitioner after the inital nurse received all the necessary info... things can be be embarrassing and having to say it twice isn't always so nice... maybe The NP could give a recap of what was provided and then ask if that is correct or if anything else needed to be add. But overall a very efficient and smooth visit.
July 31, 2024
5
Andrea listened to my problem
July 31, 2024
5
Very prompt and professional.
August 1, 2024
5
Everyone at this facility is always the patient, understanding and helpful.
August 3, 2024
5
Absolutely amazing service with zero wait time ..
August 14, 2024
3
Was a frustrating experience. Looking at my visit summary, half the symptoms I told them were not on it, I was clearly dehydrated( no fluids were given) and the nurse who drew my blood said it was like tar(that's worrisome!) But I was told by the provider everything was perfect....what!
August 22, 2024
4
Everything is excellent.
August 24, 2024
5
The Urgent Care staff and the Radiology staff were amazing!