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All reviews have been submitted by patients after seeing the provider.For more information about the review system, check out this Learn more about our review system.
Patient Reviews
5
Very informative and very calming
August 27, 2024
2
I waited over 2 hours for provider to see me after my vital signs were taken.
August 14, 2024
2
I felt like my provider was not personable or showed genuine concern for my issue. She did not take time to explain what she wanted to do in order to evaluate the problem and she did not offer compassion when I expressed feeling pain. I left the office without my issue being resolved and I am less inclined to return for further care. I expected the visit to relieve my concern and it unfortunately left me on my own.
August 1, 2024
5
Outstanding
July 21, 2024
5
I appreciated that everyone was courteous and professional. They introduced themselves when taking me back to the exam room. The Physician explained everything in detail and I felt very comfortable with the idea information she provided.
July 20, 2024
5
Dr. Franklin was called to emergency surgery prior to my appointment at 12:45 pm. Upon my arrival, I was notified of this and was asked to return at 2:30 in hopes that she would be done by then. The staff kept us up to date and very friendly with that information. Excellent experience!
July 17, 2024
5
Everyone was friendly and welcoming which can be difficult in health care environments.
July 12, 2024
5
The doctor and nurses were great. The only problem was that my appointment was at 9:30 and I didn't see the doctor till 11:00
July 11, 2024
5
Everyone was nice, greeted me, answered my questions, and they were on time!
July 11, 2024
5
Friendly knowledgeable staff. Thank you
July 5, 2024
4
I liked Dr. Franklin and felt good about the information she gave me. She was very knowledgeable and seemed to have my best interest at heart. I will definitely continue to see her for my ongoing issues.
July 7, 2024
4
The wait to get to the exam room then to see the doctor way too long. Though not necessarily an indicator, there was only one other patient waiting. And, I only saw one person leave the exam area while I waited.
July 4, 2024
5
I waited in the exam room almost an hour before the exam began. If we can improve on that, then everything will be great.
June 28, 2024
4
I waited an hour and a half to be seen by myself.
June 22, 2024
5
The nurses were amazing in their rapport with me. They explained what they were doing asking necessary questions about my history and care. Dr Franklin listened to my concerns attentively and was helpful in planning future treatments. It was a great experience and relieved my LOC.
June 21, 2024
3
Too long of a wait!!! Appointment was 2:15. I arrived at 2..... didn't see the doctor until 3:45!!!!!!! Ridiculous!!
June 15, 2024
5
Dr Franklin is so pleasant, patient and informative. Love her!
June 13, 2024
5
Thank you.
May 23, 2024
5
Doctor Franklin is a great doctor. I totally trust her with my care.
May 22, 2024
5
A great place to receive quality health care in a warm environment and with truly professional like Dr. Franklin.
May 22, 2024
5
Dr. Franklin in a caring and knowledgeable physician. She answers my questions in language I can understand. I feel heard and valued as a patient. All the staff at Wellstar Colorectal group are polite and accommodating with scheduling appointments.
May 16, 2024
5
Dr Franklin was very compassionate and explaining everything completely.
March 28, 2024
5
The Dr. explained the situation in a way that made me feel comfortable and she was very knowledge about the procedure.
March 27, 2024
5
De Franklin and Angela were very nice, comforting, and informative.
March 16, 2024
5
Thank you.
March 9, 2024
5
Angela and Dr Franklin were superb in their care of me. They are AWESOME !!!!!
March 7, 2024
4
Healthcare is full of expenses.Very Expensive.
March 7, 2024
3
Took an hour to get seen by the doctor.
March 2, 2024
5
Dr. Franklin and her staff did an excellent job of receiving me. Dr. Franklin explained the next steps in my care plan very well, and accomodated my questions. Scheduling for CT went very smoothly. So far, my experience with Wellstar has been extremely positive. Thanks.
January 5, 2024
5
Great experience ladies at the front desk was very courteous. Dr. Franklin was very personable and informative.
December 29, 2023
5
Very informative and very calming
August 27, 2024
5
Outstanding
July 21, 2024
5
I appreciated that everyone was courteous and professional. They introduced themselves when taking me back to the exam room. The Physician explained everything in detail and I felt very comfortable with the idea information she provided.
July 20, 2024
5
Dr. Franklin was called to emergency surgery prior to my appointment at 12:45 pm. Upon my arrival, I was notified of this and was asked to return at 2:30 in hopes that she would be done by then. The staff kept us up to date and very friendly with that information. Excellent experience!
July 17, 2024
5
Everyone was friendly and welcoming which can be difficult in health care environments.
July 12, 2024
5
The doctor and nurses were great. The only problem was that my appointment was at 9:30 and I didn't see the doctor till 11:00
July 11, 2024
5
Everyone was nice, greeted me, answered my questions, and they were on time!
July 11, 2024
5
Friendly knowledgeable staff. Thank you
July 5, 2024
5
I waited in the exam room almost an hour before the exam began. If we can improve on that, then everything will be great.
June 28, 2024
5
The nurses were amazing in their rapport with me. They explained what they were doing asking necessary questions about my history and care. Dr Franklin listened to my concerns attentively and was helpful in planning future treatments. It was a great experience and relieved my LOC.
June 21, 2024
5
Dr Franklin is so pleasant, patient and informative. Love her!
June 13, 2024
5
Thank you.
May 23, 2024
5
Doctor Franklin is a great doctor. I totally trust her with my care.
May 22, 2024
5
A great place to receive quality health care in a warm environment and with truly professional like Dr. Franklin.
May 22, 2024
5
Dr. Franklin in a caring and knowledgeable physician. She answers my questions in language I can understand. I feel heard and valued as a patient. All the staff at Wellstar Colorectal group are polite and accommodating with scheduling appointments.
May 16, 2024
5
Dr Franklin was very compassionate and explaining everything completely.
March 28, 2024
5
The Dr. explained the situation in a way that made me feel comfortable and she was very knowledge about the procedure.
March 27, 2024
5
De Franklin and Angela were very nice, comforting, and informative.
March 16, 2024
5
Thank you.
March 9, 2024
5
Angela and Dr Franklin were superb in their care of me. They are AWESOME !!!!!
March 7, 2024
5
Dr. Franklin and her staff did an excellent job of receiving me. Dr. Franklin explained the next steps in my care plan very well, and accomodated my questions. Scheduling for CT went very smoothly. So far, my experience with Wellstar has been extremely positive. Thanks.
January 5, 2024
5
Great experience ladies at the front desk was very courteous. Dr. Franklin was very personable and informative.
December 29, 2023
4
I liked Dr. Franklin and felt good about the information she gave me. She was very knowledgeable and seemed to have my best interest at heart. I will definitely continue to see her for my ongoing issues.
July 7, 2024
4
The wait to get to the exam room then to see the doctor way too long. Though not necessarily an indicator, there was only one other patient waiting. And, I only saw one person leave the exam area while I waited.
July 4, 2024
4
I waited an hour and a half to be seen by myself.
June 22, 2024
4
Healthcare is full of expenses.Very Expensive.
March 7, 2024
3
Too long of a wait!!! Appointment was 2:15. I arrived at 2..... didn't see the doctor until 3:45!!!!!!! Ridiculous!!
June 15, 2024
3
Took an hour to get seen by the doctor.
March 2, 2024
2
I waited over 2 hours for provider to see me after my vital signs were taken.
August 14, 2024
2
I felt like my provider was not personable or showed genuine concern for my issue. She did not take time to explain what she wanted to do in order to evaluate the problem and she did not offer compassion when I expressed feeling pain. I left the office without my issue being resolved and I am less inclined to return for further care. I expected the visit to relieve my concern and it unfortunately left me on my own.
August 1, 2024
2
I waited over 2 hours for provider to see me after my vital signs were taken.
August 14, 2024
2
I felt like my provider was not personable or showed genuine concern for my issue. She did not take time to explain what she wanted to do in order to evaluate the problem and she did not offer compassion when I expressed feeling pain. I left the office without my issue being resolved and I am less inclined to return for further care. I expected the visit to relieve my concern and it unfortunately left me on my own.
August 1, 2024
3
Too long of a wait!!! Appointment was 2:15. I arrived at 2..... didn't see the doctor until 3:45!!!!!!! Ridiculous!!
June 15, 2024
3
Took an hour to get seen by the doctor.
March 2, 2024
4
I liked Dr. Franklin and felt good about the information she gave me. She was very knowledgeable and seemed to have my best interest at heart. I will definitely continue to see her for my ongoing issues.
July 7, 2024
4
The wait to get to the exam room then to see the doctor way too long. Though not necessarily an indicator, there was only one other patient waiting. And, I only saw one person leave the exam area while I waited.
July 4, 2024
4
I waited an hour and a half to be seen by myself.
June 22, 2024
4
Healthcare is full of expenses.Very Expensive.
March 7, 2024
5
Very informative and very calming
August 27, 2024
5
Outstanding
July 21, 2024
5
I appreciated that everyone was courteous and professional. They introduced themselves when taking me back to the exam room. The Physician explained everything in detail and I felt very comfortable with the idea information she provided.
July 20, 2024
5
Dr. Franklin was called to emergency surgery prior to my appointment at 12:45 pm. Upon my arrival, I was notified of this and was asked to return at 2:30 in hopes that she would be done by then. The staff kept us up to date and very friendly with that information. Excellent experience!
July 17, 2024
5
Everyone was friendly and welcoming which can be difficult in health care environments.
July 12, 2024
5
The doctor and nurses were great. The only problem was that my appointment was at 9:30 and I didn't see the doctor till 11:00
July 11, 2024
5
Everyone was nice, greeted me, answered my questions, and they were on time!
July 11, 2024
5
Friendly knowledgeable staff. Thank you
July 5, 2024
5
I waited in the exam room almost an hour before the exam began. If we can improve on that, then everything will be great.
June 28, 2024
5
The nurses were amazing in their rapport with me. They explained what they were doing asking necessary questions about my history and care. Dr Franklin listened to my concerns attentively and was helpful in planning future treatments. It was a great experience and relieved my LOC.
June 21, 2024
5
Dr Franklin is so pleasant, patient and informative. Love her!
June 13, 2024
5
Thank you.
May 23, 2024
5
Doctor Franklin is a great doctor. I totally trust her with my care.
May 22, 2024
5
A great place to receive quality health care in a warm environment and with truly professional like Dr. Franklin.
May 22, 2024
5
Dr. Franklin in a caring and knowledgeable physician. She answers my questions in language I can understand. I feel heard and valued as a patient. All the staff at Wellstar Colorectal group are polite and accommodating with scheduling appointments.
May 16, 2024
5
Dr Franklin was very compassionate and explaining everything completely.
March 28, 2024
5
The Dr. explained the situation in a way that made me feel comfortable and she was very knowledge about the procedure.
March 27, 2024
5
De Franklin and Angela were very nice, comforting, and informative.
March 16, 2024
5
Thank you.
March 9, 2024
5
Angela and Dr Franklin were superb in their care of me. They are AWESOME !!!!!
March 7, 2024
5
Dr. Franklin and her staff did an excellent job of receiving me. Dr. Franklin explained the next steps in my care plan very well, and accomodated my questions. Scheduling for CT went very smoothly. So far, my experience with Wellstar has been extremely positive. Thanks.
January 5, 2024
5
Great experience ladies at the front desk was very courteous. Dr. Franklin was very personable and informative.
December 29, 2023
5
Very informative and very calming
August 27, 2024
2
I waited over 2 hours for provider to see me after my vital signs were taken.
August 14, 2024
2
I felt like my provider was not personable or showed genuine concern for my issue. She did not take time to explain what she wanted to do in order to evaluate the problem and she did not offer compassion when I expressed feeling pain. I left the office without my issue being resolved and I am less inclined to return for further care. I expected the visit to relieve my concern and it unfortunately left me on my own.
August 1, 2024
5
Outstanding
July 21, 2024
5
I appreciated that everyone was courteous and professional. They introduced themselves when taking me back to the exam room. The Physician explained everything in detail and I felt very comfortable with the idea information she provided.
July 20, 2024
5
Dr. Franklin was called to emergency surgery prior to my appointment at 12:45 pm. Upon my arrival, I was notified of this and was asked to return at 2:30 in hopes that she would be done by then. The staff kept us up to date and very friendly with that information. Excellent experience!
July 17, 2024
5
Everyone was friendly and welcoming which can be difficult in health care environments.
July 12, 2024
5
Everyone was nice, greeted me, answered my questions, and they were on time!
July 11, 2024
5
The doctor and nurses were great. The only problem was that my appointment was at 9:30 and I didn't see the doctor till 11:00
July 11, 2024
4
I liked Dr. Franklin and felt good about the information she gave me. She was very knowledgeable and seemed to have my best interest at heart. I will definitely continue to see her for my ongoing issues.
July 7, 2024
5
Friendly knowledgeable staff. Thank you
July 5, 2024
4
The wait to get to the exam room then to see the doctor way too long. Though not necessarily an indicator, there was only one other patient waiting. And, I only saw one person leave the exam area while I waited.
July 4, 2024
5
I waited in the exam room almost an hour before the exam began. If we can improve on that, then everything will be great.
June 28, 2024
4
I waited an hour and a half to be seen by myself.
June 22, 2024
5
The nurses were amazing in their rapport with me. They explained what they were doing asking necessary questions about my history and care. Dr Franklin listened to my concerns attentively and was helpful in planning future treatments. It was a great experience and relieved my LOC.
June 21, 2024
3
Too long of a wait!!! Appointment was 2:15. I arrived at 2..... didn't see the doctor until 3:45!!!!!!! Ridiculous!!
June 15, 2024
5
Dr Franklin is so pleasant, patient and informative. Love her!
June 13, 2024
5
Thank you.
May 23, 2024
5
Doctor Franklin is a great doctor. I totally trust her with my care.
May 22, 2024
5
A great place to receive quality health care in a warm environment and with truly professional like Dr. Franklin.
May 22, 2024
5
Dr. Franklin in a caring and knowledgeable physician. She answers my questions in language I can understand. I feel heard and valued as a patient. All the staff at Wellstar Colorectal group are polite and accommodating with scheduling appointments.
May 16, 2024
5
Dr Franklin was very compassionate and explaining everything completely.
March 28, 2024
5
The Dr. explained the situation in a way that made me feel comfortable and she was very knowledge about the procedure.
March 27, 2024
5
De Franklin and Angela were very nice, comforting, and informative.
March 16, 2024
5
Thank you.
March 9, 2024
5
Angela and Dr Franklin were superb in their care of me. They are AWESOME !!!!!
March 7, 2024
4
Healthcare is full of expenses.Very Expensive.
March 7, 2024
3
Took an hour to get seen by the doctor.
March 2, 2024
5
Dr. Franklin and her staff did an excellent job of receiving me. Dr. Franklin explained the next steps in my care plan very well, and accomodated my questions. Scheduling for CT went very smoothly. So far, my experience with Wellstar has been extremely positive. Thanks.
January 5, 2024
5
Great experience ladies at the front desk was very courteous. Dr. Franklin was very personable and informative.
December 29, 2023
5
Great experience ladies at the front desk was very courteous. Dr. Franklin was very personable and informative.
December 29, 2023
5
Dr. Franklin and her staff did an excellent job of receiving me. Dr. Franklin explained the next steps in my care plan very well, and accomodated my questions. Scheduling for CT went very smoothly. So far, my experience with Wellstar has been extremely positive. Thanks.
January 5, 2024
3
Took an hour to get seen by the doctor.
March 2, 2024
4
Healthcare is full of expenses.Very Expensive.
March 7, 2024
5
Angela and Dr Franklin were superb in their care of me. They are AWESOME !!!!!
March 7, 2024
5
Thank you.
March 9, 2024
5
De Franklin and Angela were very nice, comforting, and informative.
March 16, 2024
5
The Dr. explained the situation in a way that made me feel comfortable and she was very knowledge about the procedure.
March 27, 2024
5
Dr Franklin was very compassionate and explaining everything completely.
March 28, 2024
5
Dr. Franklin in a caring and knowledgeable physician. She answers my questions in language I can understand. I feel heard and valued as a patient. All the staff at Wellstar Colorectal group are polite and accommodating with scheduling appointments.
May 16, 2024
5
A great place to receive quality health care in a warm environment and with truly professional like Dr. Franklin.
May 22, 2024
5
Doctor Franklin is a great doctor. I totally trust her with my care.
May 22, 2024
5
Thank you.
May 23, 2024
5
Dr Franklin is so pleasant, patient and informative. Love her!
June 13, 2024
3
Too long of a wait!!! Appointment was 2:15. I arrived at 2..... didn't see the doctor until 3:45!!!!!!! Ridiculous!!
June 15, 2024
5
The nurses were amazing in their rapport with me. They explained what they were doing asking necessary questions about my history and care. Dr Franklin listened to my concerns attentively and was helpful in planning future treatments. It was a great experience and relieved my LOC.
June 21, 2024
4
I waited an hour and a half to be seen by myself.
June 22, 2024
5
I waited in the exam room almost an hour before the exam began. If we can improve on that, then everything will be great.
June 28, 2024
4
The wait to get to the exam room then to see the doctor way too long. Though not necessarily an indicator, there was only one other patient waiting. And, I only saw one person leave the exam area while I waited.
July 4, 2024
5
Friendly knowledgeable staff. Thank you
July 5, 2024
4
I liked Dr. Franklin and felt good about the information she gave me. She was very knowledgeable and seemed to have my best interest at heart. I will definitely continue to see her for my ongoing issues.
July 7, 2024
5
The doctor and nurses were great. The only problem was that my appointment was at 9:30 and I didn't see the doctor till 11:00
July 11, 2024
5
Everyone was nice, greeted me, answered my questions, and they were on time!
July 11, 2024
5
Everyone was friendly and welcoming which can be difficult in health care environments.
July 12, 2024
5
Dr. Franklin was called to emergency surgery prior to my appointment at 12:45 pm. Upon my arrival, I was notified of this and was asked to return at 2:30 in hopes that she would be done by then. The staff kept us up to date and very friendly with that information. Excellent experience!
July 17, 2024
5
I appreciated that everyone was courteous and professional. They introduced themselves when taking me back to the exam room. The Physician explained everything in detail and I felt very comfortable with the idea information she provided.
July 20, 2024
5
Outstanding
July 21, 2024
2
I felt like my provider was not personable or showed genuine concern for my issue. She did not take time to explain what she wanted to do in order to evaluate the problem and she did not offer compassion when I expressed feeling pain. I left the office without my issue being resolved and I am less inclined to return for further care. I expected the visit to relieve my concern and it unfortunately left me on my own.
August 1, 2024
2
I waited over 2 hours for provider to see me after my vital signs were taken.