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Patient Reviews
2
I checked in at 9:35, had a schedule for 9:45 which was moved to 10:00. Got attended at 11:20 after speaking to someone about how 8 people went in front of me when I was there first. The answer was because they had emergencies. A nurse asked if I needed a blanket and I refused. My fever was 102.5 and I was diagnosed with Strep. No I would never recommend this Urgent Care. The nurse and doctor were very nice.
September 8, 2024
3
I waited an hour with an appointment
September 8, 2024
5
Very happy
August 25, 2024
3
The wait time at this facility is too long. The staff were very pleasant, but the wait was extremely long, even being there 20 minutes after opening.
August 15, 2024
4
The Staff and Doctor were nice and courtouse. I've been to other urgent care facilities and this by far the best I've been to and will always go there when needed.
August 15, 2024
5
I scheduled the appointment and still waited over two hours because there was only one MD and one NA working during the day.
August 14, 2024
5
The doctor I saw asked for an X-ray but was not satisfied that it provided pertinent information. Therefore, she referred me to Kennestone Hospital for CT and additional treatment. I got answers for a problem I suffered with that no one had been able to diagnose. It was found that I had a Hugh blood clot in my lung and an aneurysm in my spleen, also with several nodules to keep an eye on. The Urgent Care Doctor was exceptional.
August 14, 2024
4
Yes, overall the experience worked out well, but the wait, the delay getting to see the doctor after getting to the exam room was way too long. I was there three hours plus.
August 15, 2024
5
I made a reservation for the urgent care but I still waited for more than half an hour, and wondered if making a reservation helped at all.
August 14, 2024
5
Very professional and attentive
August 8, 2024
5
Not only was the staff very kind, but the doctor who was at the urgent care this day actually remembered me from another location and like three years ago, which was actually very, very endearing to be remembered, especially considering the difference in the visit. So that is a special note to Dr. Skjei and a special shout out to the very kind staff.
August 7, 2024
5
The doctor really listened to me and was able to give me good information no other health care provider has given me. Very helpful.
July 28, 2024
5
Very positive
July 27, 2024
5
From start to finish, the people that greeted me, the nurses, the doctor, the x-ray technician, everyone was outstanding. I was so floored by the kindness and just professionalism that I received when I was there that I actually have mentioned WellSTAR to many people since then. I appreciated everything they did from start to finish. You should have had a 20 in there and I would have hit the 20 bar. So have a great weekend. Thanks for asking. Bye. Bye.
July 28, 2024
5
Thank you for your service
July 26, 2024
5
Polite staff up front. Attentive doctors
July 24, 2024
5
I was there the day there was no internet connection but they did well.
July 23, 2024
3
The fact that a sick patient has to call a phone # from exam room to register and pay for ct scan prior to test is terrible process and customer service. Lack of pricing transparency as well. Front desk lady was rude to numerous customers and even yelling.
July 18, 2024
4
I had a 1:40 appointment and was told to be there at1:20. I was call to the back for my vitals at 2:25. The doctor didn't came in to examine me until 3:20. It was after 4 when I left the facility. What good is it to schedule an appointment if I'm going to be ther for a few hours?
July 18, 2024
4
The office visit w nurse & doctor was great ! The front office could have been more helpful in the Registration process!
June 26, 2024
5
I would come back again and again I love this place Top notch always!
June 25, 2024
5
This was the best urgent care experience I've ever had. Everyone was so nice, caring, and quick. The facility was clean and welcoming. I felt like the Dr actually took the time to listen to my concerns. I felt seen, valued, and well cared for. I was in and out in 30 minutes with a care plan and prescriptions. 100/10 would recommend to everyone.
June 21, 2024
5
Even though I had an appointment to see them, it took a long time for me to get back into a room. It kind of took a long time for a nurse to show up. It kind of took a long time for the doctor to show up. And then for the x-ray technician, I was just there a very long time, and there really wasn't much of a crowd, hardly any of a crowd in the waiting room. So I just wondered what took so long. Besides that, everything was fine. Thanks.
June 21, 2024
5
The front desk team member was wonderful. She answered my questions on the phone and everything in person as well. I wish the doctor/nurse would have provided the x-rays yesterday versus me having to call today and pick them up. Luckily the same front office staff member was there and she requested them and had them ready for me when I arrived.
June 19, 2024
5
Everyone was very kind and professional
June 21, 2024
5
Everybody was nice. -One stop shop (xray, labs, etc...) -Health place was clean.
June 20, 2024
5
Very thankful for the support in a difficult moment for me! I appreciate that a lot. Thanks
June 20, 2024
5
The doctor was incredibly kind and caring to my son. He received great medical care. All the additional staff were great too. The only difficulty was the touch screen for checking in. I got frustrated with it. During other visits, I've noticed other people getting very annoyed using the touch screen there when checking in for labs.
June 20, 2024
3
Very efficient care
June 19, 2024
4
I appreciate their concern and care.
June 15, 2024
5
Very happy
August 25, 2024
5
I scheduled the appointment and still waited over two hours because there was only one MD and one NA working during the day.
August 14, 2024
5
The doctor I saw asked for an X-ray but was not satisfied that it provided pertinent information. Therefore, she referred me to Kennestone Hospital for CT and additional treatment. I got answers for a problem I suffered with that no one had been able to diagnose. It was found that I had a Hugh blood clot in my lung and an aneurysm in my spleen, also with several nodules to keep an eye on. The Urgent Care Doctor was exceptional.
August 14, 2024
5
I made a reservation for the urgent care but I still waited for more than half an hour, and wondered if making a reservation helped at all.
August 14, 2024
5
Very professional and attentive
August 8, 2024
5
Not only was the staff very kind, but the doctor who was at the urgent care this day actually remembered me from another location and like three years ago, which was actually very, very endearing to be remembered, especially considering the difference in the visit. So that is a special note to Dr. Skjei and a special shout out to the very kind staff.
August 7, 2024
5
The doctor really listened to me and was able to give me good information no other health care provider has given me. Very helpful.
July 28, 2024
5
Very positive
July 27, 2024
5
From start to finish, the people that greeted me, the nurses, the doctor, the x-ray technician, everyone was outstanding. I was so floored by the kindness and just professionalism that I received when I was there that I actually have mentioned WellSTAR to many people since then. I appreciated everything they did from start to finish. You should have had a 20 in there and I would have hit the 20 bar. So have a great weekend. Thanks for asking. Bye. Bye.
July 28, 2024
5
Thank you for your service
July 26, 2024
5
Polite staff up front. Attentive doctors
July 24, 2024
5
I was there the day there was no internet connection but they did well.
July 23, 2024
5
I would come back again and again I love this place Top notch always!
June 25, 2024
5
This was the best urgent care experience I've ever had. Everyone was so nice, caring, and quick. The facility was clean and welcoming. I felt like the Dr actually took the time to listen to my concerns. I felt seen, valued, and well cared for. I was in and out in 30 minutes with a care plan and prescriptions. 100/10 would recommend to everyone.
June 21, 2024
5
Even though I had an appointment to see them, it took a long time for me to get back into a room. It kind of took a long time for a nurse to show up. It kind of took a long time for the doctor to show up. And then for the x-ray technician, I was just there a very long time, and there really wasn't much of a crowd, hardly any of a crowd in the waiting room. So I just wondered what took so long. Besides that, everything was fine. Thanks.
June 21, 2024
5
The front desk team member was wonderful. She answered my questions on the phone and everything in person as well. I wish the doctor/nurse would have provided the x-rays yesterday versus me having to call today and pick them up. Luckily the same front office staff member was there and she requested them and had them ready for me when I arrived.
June 19, 2024
5
Everyone was very kind and professional
June 21, 2024
5
Everybody was nice. -One stop shop (xray, labs, etc...) -Health place was clean.
June 20, 2024
5
Very thankful for the support in a difficult moment for me! I appreciate that a lot. Thanks
June 20, 2024
5
The doctor was incredibly kind and caring to my son. He received great medical care. All the additional staff were great too. The only difficulty was the touch screen for checking in. I got frustrated with it. During other visits, I've noticed other people getting very annoyed using the touch screen there when checking in for labs.
June 20, 2024
4
The Staff and Doctor were nice and courtouse. I've been to other urgent care facilities and this by far the best I've been to and will always go there when needed.
August 15, 2024
4
Yes, overall the experience worked out well, but the wait, the delay getting to see the doctor after getting to the exam room was way too long. I was there three hours plus.
August 15, 2024
4
I had a 1:40 appointment and was told to be there at1:20. I was call to the back for my vitals at 2:25. The doctor didn't came in to examine me until 3:20. It was after 4 when I left the facility. What good is it to schedule an appointment if I'm going to be ther for a few hours?
July 18, 2024
4
The office visit w nurse & doctor was great ! The front office could have been more helpful in the Registration process!
June 26, 2024
4
I appreciate their concern and care.
June 15, 2024
3
I waited an hour with an appointment
September 8, 2024
3
The wait time at this facility is too long. The staff were very pleasant, but the wait was extremely long, even being there 20 minutes after opening.
August 15, 2024
3
The fact that a sick patient has to call a phone # from exam room to register and pay for ct scan prior to test is terrible process and customer service. Lack of pricing transparency as well. Front desk lady was rude to numerous customers and even yelling.
July 18, 2024
3
Very efficient care
June 19, 2024
2
I checked in at 9:35, had a schedule for 9:45 which was moved to 10:00. Got attended at 11:20 after speaking to someone about how 8 people went in front of me when I was there first. The answer was because they had emergencies. A nurse asked if I needed a blanket and I refused. My fever was 102.5 and I was diagnosed with Strep. No I would never recommend this Urgent Care. The nurse and doctor were very nice.
September 8, 2024
2
I checked in at 9:35, had a schedule for 9:45 which was moved to 10:00. Got attended at 11:20 after speaking to someone about how 8 people went in front of me when I was there first. The answer was because they had emergencies. A nurse asked if I needed a blanket and I refused. My fever was 102.5 and I was diagnosed with Strep. No I would never recommend this Urgent Care. The nurse and doctor were very nice.
September 8, 2024
3
I waited an hour with an appointment
September 8, 2024
3
The wait time at this facility is too long. The staff were very pleasant, but the wait was extremely long, even being there 20 minutes after opening.
August 15, 2024
3
The fact that a sick patient has to call a phone # from exam room to register and pay for ct scan prior to test is terrible process and customer service. Lack of pricing transparency as well. Front desk lady was rude to numerous customers and even yelling.
July 18, 2024
3
Very efficient care
June 19, 2024
4
The Staff and Doctor were nice and courtouse. I've been to other urgent care facilities and this by far the best I've been to and will always go there when needed.
August 15, 2024
4
Yes, overall the experience worked out well, but the wait, the delay getting to see the doctor after getting to the exam room was way too long. I was there three hours plus.
August 15, 2024
4
I had a 1:40 appointment and was told to be there at1:20. I was call to the back for my vitals at 2:25. The doctor didn't came in to examine me until 3:20. It was after 4 when I left the facility. What good is it to schedule an appointment if I'm going to be ther for a few hours?
July 18, 2024
4
The office visit w nurse & doctor was great ! The front office could have been more helpful in the Registration process!
June 26, 2024
4
I appreciate their concern and care.
June 15, 2024
5
Very happy
August 25, 2024
5
I scheduled the appointment and still waited over two hours because there was only one MD and one NA working during the day.
August 14, 2024
5
The doctor I saw asked for an X-ray but was not satisfied that it provided pertinent information. Therefore, she referred me to Kennestone Hospital for CT and additional treatment. I got answers for a problem I suffered with that no one had been able to diagnose. It was found that I had a Hugh blood clot in my lung and an aneurysm in my spleen, also with several nodules to keep an eye on. The Urgent Care Doctor was exceptional.
August 14, 2024
5
I made a reservation for the urgent care but I still waited for more than half an hour, and wondered if making a reservation helped at all.
August 14, 2024
5
Very professional and attentive
August 8, 2024
5
Not only was the staff very kind, but the doctor who was at the urgent care this day actually remembered me from another location and like three years ago, which was actually very, very endearing to be remembered, especially considering the difference in the visit. So that is a special note to Dr. Skjei and a special shout out to the very kind staff.
August 7, 2024
5
The doctor really listened to me and was able to give me good information no other health care provider has given me. Very helpful.
July 28, 2024
5
Very positive
July 27, 2024
5
From start to finish, the people that greeted me, the nurses, the doctor, the x-ray technician, everyone was outstanding. I was so floored by the kindness and just professionalism that I received when I was there that I actually have mentioned WellSTAR to many people since then. I appreciated everything they did from start to finish. You should have had a 20 in there and I would have hit the 20 bar. So have a great weekend. Thanks for asking. Bye. Bye.
July 28, 2024
5
Thank you for your service
July 26, 2024
5
Polite staff up front. Attentive doctors
July 24, 2024
5
I was there the day there was no internet connection but they did well.
July 23, 2024
5
I would come back again and again I love this place Top notch always!
June 25, 2024
5
This was the best urgent care experience I've ever had. Everyone was so nice, caring, and quick. The facility was clean and welcoming. I felt like the Dr actually took the time to listen to my concerns. I felt seen, valued, and well cared for. I was in and out in 30 minutes with a care plan and prescriptions. 100/10 would recommend to everyone.
June 21, 2024
5
Even though I had an appointment to see them, it took a long time for me to get back into a room. It kind of took a long time for a nurse to show up. It kind of took a long time for the doctor to show up. And then for the x-ray technician, I was just there a very long time, and there really wasn't much of a crowd, hardly any of a crowd in the waiting room. So I just wondered what took so long. Besides that, everything was fine. Thanks.
June 21, 2024
5
The front desk team member was wonderful. She answered my questions on the phone and everything in person as well. I wish the doctor/nurse would have provided the x-rays yesterday versus me having to call today and pick them up. Luckily the same front office staff member was there and she requested them and had them ready for me when I arrived.
June 19, 2024
5
Everyone was very kind and professional
June 21, 2024
5
Everybody was nice. -One stop shop (xray, labs, etc...) -Health place was clean.
June 20, 2024
5
Very thankful for the support in a difficult moment for me! I appreciate that a lot. Thanks
June 20, 2024
5
The doctor was incredibly kind and caring to my son. He received great medical care. All the additional staff were great too. The only difficulty was the touch screen for checking in. I got frustrated with it. During other visits, I've noticed other people getting very annoyed using the touch screen there when checking in for labs.
June 20, 2024
2
I checked in at 9:35, had a schedule for 9:45 which was moved to 10:00. Got attended at 11:20 after speaking to someone about how 8 people went in front of me when I was there first. The answer was because they had emergencies. A nurse asked if I needed a blanket and I refused. My fever was 102.5 and I was diagnosed with Strep. No I would never recommend this Urgent Care. The nurse and doctor were very nice.
September 8, 2024
3
I waited an hour with an appointment
September 8, 2024
5
Very happy
August 25, 2024
3
The wait time at this facility is too long. The staff were very pleasant, but the wait was extremely long, even being there 20 minutes after opening.
August 15, 2024
4
Yes, overall the experience worked out well, but the wait, the delay getting to see the doctor after getting to the exam room was way too long. I was there three hours plus.
August 15, 2024
4
The Staff and Doctor were nice and courtouse. I've been to other urgent care facilities and this by far the best I've been to and will always go there when needed.
August 15, 2024
5
I made a reservation for the urgent care but I still waited for more than half an hour, and wondered if making a reservation helped at all.
August 14, 2024
5
I scheduled the appointment and still waited over two hours because there was only one MD and one NA working during the day.
August 14, 2024
5
The doctor I saw asked for an X-ray but was not satisfied that it provided pertinent information. Therefore, she referred me to Kennestone Hospital for CT and additional treatment. I got answers for a problem I suffered with that no one had been able to diagnose. It was found that I had a Hugh blood clot in my lung and an aneurysm in my spleen, also with several nodules to keep an eye on. The Urgent Care Doctor was exceptional.
August 14, 2024
5
Very professional and attentive
August 8, 2024
5
Not only was the staff very kind, but the doctor who was at the urgent care this day actually remembered me from another location and like three years ago, which was actually very, very endearing to be remembered, especially considering the difference in the visit. So that is a special note to Dr. Skjei and a special shout out to the very kind staff.
August 7, 2024
5
The doctor really listened to me and was able to give me good information no other health care provider has given me. Very helpful.
July 28, 2024
5
From start to finish, the people that greeted me, the nurses, the doctor, the x-ray technician, everyone was outstanding. I was so floored by the kindness and just professionalism that I received when I was there that I actually have mentioned WellSTAR to many people since then. I appreciated everything they did from start to finish. You should have had a 20 in there and I would have hit the 20 bar. So have a great weekend. Thanks for asking. Bye. Bye.
July 28, 2024
5
Very positive
July 27, 2024
5
Thank you for your service
July 26, 2024
5
Polite staff up front. Attentive doctors
July 24, 2024
5
I was there the day there was no internet connection but they did well.
July 23, 2024
3
The fact that a sick patient has to call a phone # from exam room to register and pay for ct scan prior to test is terrible process and customer service. Lack of pricing transparency as well. Front desk lady was rude to numerous customers and even yelling.
July 18, 2024
4
I had a 1:40 appointment and was told to be there at1:20. I was call to the back for my vitals at 2:25. The doctor didn't came in to examine me until 3:20. It was after 4 when I left the facility. What good is it to schedule an appointment if I'm going to be ther for a few hours?
July 18, 2024
4
The office visit w nurse & doctor was great ! The front office could have been more helpful in the Registration process!
June 26, 2024
5
I would come back again and again I love this place Top notch always!
June 25, 2024
5
Everyone was very kind and professional
June 21, 2024
5
This was the best urgent care experience I've ever had. Everyone was so nice, caring, and quick. The facility was clean and welcoming. I felt like the Dr actually took the time to listen to my concerns. I felt seen, valued, and well cared for. I was in and out in 30 minutes with a care plan and prescriptions. 100/10 would recommend to everyone.
June 21, 2024
5
Even though I had an appointment to see them, it took a long time for me to get back into a room. It kind of took a long time for a nurse to show up. It kind of took a long time for the doctor to show up. And then for the x-ray technician, I was just there a very long time, and there really wasn't much of a crowd, hardly any of a crowd in the waiting room. So I just wondered what took so long. Besides that, everything was fine. Thanks.
June 21, 2024
5
Everybody was nice. -One stop shop (xray, labs, etc...) -Health place was clean.
June 20, 2024
5
Very thankful for the support in a difficult moment for me! I appreciate that a lot. Thanks
June 20, 2024
5
The doctor was incredibly kind and caring to my son. He received great medical care. All the additional staff were great too. The only difficulty was the touch screen for checking in. I got frustrated with it. During other visits, I've noticed other people getting very annoyed using the touch screen there when checking in for labs.
June 20, 2024
3
Very efficient care
June 19, 2024
5
The front desk team member was wonderful. She answered my questions on the phone and everything in person as well. I wish the doctor/nurse would have provided the x-rays yesterday versus me having to call today and pick them up. Luckily the same front office staff member was there and she requested them and had them ready for me when I arrived.
June 19, 2024
4
I appreciate their concern and care.
June 15, 2024
4
I appreciate their concern and care.
June 15, 2024
5
The front desk team member was wonderful. She answered my questions on the phone and everything in person as well. I wish the doctor/nurse would have provided the x-rays yesterday versus me having to call today and pick them up. Luckily the same front office staff member was there and she requested them and had them ready for me when I arrived.
June 19, 2024
3
Very efficient care
June 19, 2024
5
The doctor was incredibly kind and caring to my son. He received great medical care. All the additional staff were great too. The only difficulty was the touch screen for checking in. I got frustrated with it. During other visits, I've noticed other people getting very annoyed using the touch screen there when checking in for labs.
June 20, 2024
5
Very thankful for the support in a difficult moment for me! I appreciate that a lot. Thanks
June 20, 2024
5
Everybody was nice. -One stop shop (xray, labs, etc...) -Health place was clean.
June 20, 2024
5
Even though I had an appointment to see them, it took a long time for me to get back into a room. It kind of took a long time for a nurse to show up. It kind of took a long time for the doctor to show up. And then for the x-ray technician, I was just there a very long time, and there really wasn't much of a crowd, hardly any of a crowd in the waiting room. So I just wondered what took so long. Besides that, everything was fine. Thanks.
June 21, 2024
5
This was the best urgent care experience I've ever had. Everyone was so nice, caring, and quick. The facility was clean and welcoming. I felt like the Dr actually took the time to listen to my concerns. I felt seen, valued, and well cared for. I was in and out in 30 minutes with a care plan and prescriptions. 100/10 would recommend to everyone.
June 21, 2024
5
Everyone was very kind and professional
June 21, 2024
5
I would come back again and again I love this place Top notch always!
June 25, 2024
4
The office visit w nurse & doctor was great ! The front office could have been more helpful in the Registration process!
June 26, 2024
4
I had a 1:40 appointment and was told to be there at1:20. I was call to the back for my vitals at 2:25. The doctor didn't came in to examine me until 3:20. It was after 4 when I left the facility. What good is it to schedule an appointment if I'm going to be ther for a few hours?
July 18, 2024
3
The fact that a sick patient has to call a phone # from exam room to register and pay for ct scan prior to test is terrible process and customer service. Lack of pricing transparency as well. Front desk lady was rude to numerous customers and even yelling.
July 18, 2024
5
I was there the day there was no internet connection but they did well.
July 23, 2024
5
Polite staff up front. Attentive doctors
July 24, 2024
5
Thank you for your service
July 26, 2024
5
Very positive
July 27, 2024
5
From start to finish, the people that greeted me, the nurses, the doctor, the x-ray technician, everyone was outstanding. I was so floored by the kindness and just professionalism that I received when I was there that I actually have mentioned WellSTAR to many people since then. I appreciated everything they did from start to finish. You should have had a 20 in there and I would have hit the 20 bar. So have a great weekend. Thanks for asking. Bye. Bye.
July 28, 2024
5
The doctor really listened to me and was able to give me good information no other health care provider has given me. Very helpful.
July 28, 2024
5
Not only was the staff very kind, but the doctor who was at the urgent care this day actually remembered me from another location and like three years ago, which was actually very, very endearing to be remembered, especially considering the difference in the visit. So that is a special note to Dr. Skjei and a special shout out to the very kind staff.
August 7, 2024
5
Very professional and attentive
August 8, 2024
5
The doctor I saw asked for an X-ray but was not satisfied that it provided pertinent information. Therefore, she referred me to Kennestone Hospital for CT and additional treatment. I got answers for a problem I suffered with that no one had been able to diagnose. It was found that I had a Hugh blood clot in my lung and an aneurysm in my spleen, also with several nodules to keep an eye on. The Urgent Care Doctor was exceptional.
August 14, 2024
5
I scheduled the appointment and still waited over two hours because there was only one MD and one NA working during the day.
August 14, 2024
5
I made a reservation for the urgent care but I still waited for more than half an hour, and wondered if making a reservation helped at all.
August 14, 2024
4
The Staff and Doctor were nice and courtouse. I've been to other urgent care facilities and this by far the best I've been to and will always go there when needed.
August 15, 2024
4
Yes, overall the experience worked out well, but the wait, the delay getting to see the doctor after getting to the exam room was way too long. I was there three hours plus.
August 15, 2024
3
The wait time at this facility is too long. The staff were very pleasant, but the wait was extremely long, even being there 20 minutes after opening.
August 15, 2024
5
Very happy
August 25, 2024
3
I waited an hour with an appointment
September 8, 2024
2
I checked in at 9:35, had a schedule for 9:45 which was moved to 10:00. Got attended at 11:20 after speaking to someone about how 8 people went in front of me when I was there first. The answer was because they had emergencies. A nurse asked if I needed a blanket and I refused. My fever was 102.5 and I was diagnosed with Strep. No I would never recommend this Urgent Care. The nurse and doctor were very nice.
September 8, 2024
Leah Skjei, MD
Emergency Medicine Specialist with Wellstar since 2021